Customer Service, according to my undercover-agent in the retail world, is all-important. Beware the 'mystery-shopper'. He/she is paid to report back to headquarters how attentive you were, how long it took before you offered your help.
Here, the Apple Sisters show how it's done.
I am the grit in the gears, the missing bolt, I am the poker of sticks into spokes. I like to know how things work, but sometimes when I take them apart and rebuild them, I have a few pieces left over. I am a man, so I tend to leave reading the instructions until after it goes wrong. And like all men I have a comprehensive mental map of the world and never need to ask directions. I never get lost, only sometimes I'm late, or end up in the wrong place entirely. It's what we do.
Thursday, 11 October 2012
Wednesday, 10 October 2012
Cazeline Allayed
I have to go change my petrol tank (gas to you, though gas is gaseous, and gasoline is not...), so I'll...(what? oh yes. gasoline/petroleum... the mix that approximates what we use in our car engines is a petroleum distillate, which was, once upon a time, sold, in Britain, as clean-burning lamp-oil.......).
We Brits call it petrol, Americans call it gasoline. So far as I can determine, after etymological searches, the most likely origin for gasoline is not in the U.S., but over here. It seems that back in the 1860s, John Cassell, publisher, and Coffee-house magnate of London, having seen the newly discovered petroleum wells in Pennsylvania, became also a purveyor of clean-burning lamp oils, ( the internal combustion engine was yet to be invented), and sold a petroleum distillate with his invented trade-name, 'Cazeline'. He first advertised it in the Times, in 1862, which was the first recorded instance of the word.
We Brits call it petrol, Americans call it gasoline. So far as I can determine, after etymological searches, the most likely origin for gasoline is not in the U.S., but over here. It seems that back in the 1860s, John Cassell, publisher, and Coffee-house magnate of London, having seen the newly discovered petroleum wells in Pennsylvania, became also a purveyor of clean-burning lamp oils, ( the internal combustion engine was yet to be invented), and sold a petroleum distillate with his invented trade-name, 'Cazeline'. He first advertised it in the Times, in 1862, which was the first recorded instance of the word.
"The petroleum oil is sent from America in a crude state, just as it
pours out of the earth. The business of refining and preparing it for
use is extensively carried on in England and France. The London
Hydrocarbon Oil Company, in their manufacturing establishment at
Southall, apply to the American oil a patent process of distillation,
by which the pure transparent liquid known as cazeline, giving, a most beautiful light, is
disengaged from the grosser elements of the petroleum, as well as from
the spirituous part, which yields an explosive gas. The latter
substance is largely employed instead of turpentine for various
manufacturing purposes, while the cazeline is burned, without the
slightest danger, in the lamps on our drawing-room tables, free from
smoke and smell. Nor are these the only uses of the petroleum
oil. Experiments have lately been made, by order of the French
Government, to test its value as fuel for the engines of their steam
navy. It has been proved that a given quantity of this substance will
generate, in half the time, as much steam as could be produced by
burning twice the weight of coal. It seems likely that the
introduction of this portable fuel will have a great effect upon the
development of steam navigation. The Southall works alone can refine fifty
thousand barrels yearly."
Cassell's business thrived, but soon the company noticed a falling of sales in Ireland. On investigation, they found that a shopkeeper in Dublin, Samuel Boyd, was selling counterfeit Cazeline and wrote to him demanding that he stop infringing their registered trade name. Boyd, rather than respond, or cease trading, simply went through all his stock with a pen, altering the first letter to a 'G'. He was, he claimed, no longer selling Cazeline, his stock was 'Gazeline'.
"Cassell v. Boyd was heard by the Master of the Rolls in Dublin in 1865. Boyd claimed he had coined gazeline himself in 1862, from the French word gasogène
(which is a device for producing fizzy water), and ordered his own
labels. But, he said, the labels had been misprinted. The coincidence of
Boyd’s printers producing in error the name of the market leader was
more than the judge could believe and he ruled for Cassell.
Yet cazeline did not endure. Its latest mention so far found is from 1920. It was gazeline (or gasoline) which flourished."
"Gasolene was first used in an advert in the British newspaper, the Hampshire Telegraph & Sussex Chronicle in 1863. The first use of gasoline to be found in America is in an 1864 Act of Congress which declared a tax on the oil." (Oxford Dictionaries' Blog)
| I was very pleased, it passed its test perfectly, but then I started to notice an expensive smell. |
The new tank is not as well or as heavily made as the originals. The original tanks were made of an anti-corrosion coated steel, looks as though it was tinned all over. The new ones are just painted. I doubt they'll last fifty years.
That's the sort of thing that keeps me from being too idle at the weekends. I drilled the rear cross-member to fit a quick-release tow-hitch/recovery-hook assembly, too.
I've been a bit busy.
It's been a bit chaotic. Diggity diggitty dig, pipes, conduits, cables, draw ropes, lamp posts to raise, bash holes in 150 year old walls, uncover all sorts of mysteries, go home filthy, collapse and fall asleep.
And repeat. There's more, inside the buildings, new 3" gas pipes to run, new incoming mains cabling, new fibre-optic data cabling. Meanwhile the fire-sprinkler system air-compressor thew a fit and burned out its switchgear and fuses, so that's to do in the morning, and the cctv cameras on one wall need to be moved for the bricklayer to put up a new fascia wall...
And tomorrow, there's a forecast of storms and torrential rain. Luckily, we're mostly out of the trenches now, but I don't much look forward to putting up aluminium scaffold towers around the lamp-posts and working up-top if there's lightning. Hey ho. I'll wear my rubber boots.
Your Very Good Health.
An information film explaining, in 1948, Britain's new 'National Health Service' (NHS).
Sunday, 30 September 2012
Thursday, 27 September 2012
...My Momma Said to Me
When I was a young boy, my momma said to me:
There's only one girl in the world for you
And she probably lives in Tahiti
Or maybe in the Bahamas
Where the Caribbean sea is blue
Weepin' away in the tropical night
Because nobody's told her 'bout you
I'd go the whole wide world
I'd go the whole wide world
Just to find her
I'd go the whole wide world
I'd go the whole wide world
To find out where they hide her
Why am I hanging around in the rain out here
Tryin' to think of a girl
Why are my eyes fillin' up with these lonely tears
When there's girls all over the world?
Or is she lying on a tropical beach somewhere
Underneath the tropical sun
Hiding away in the heat wave there
Hopin' that I won't be long?
I'd go the whole wide world
I'd go the whole wide world
Just to find her
I'd go the whole wide world
I'd go the whole wide world
To find out where they hide her
I'd go the whole wide world
Monday, 24 September 2012
"Cleavage Check"?
Seen in the staff-area of a retail establishment.
I'd be interested to hear my readers' views on whether sales-staff cleavage leaves you upset, distressed, disgusted, envious, titillated, or delighted.
I'm all for it.
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