Customer Service, according to my undercover-agent in the retail world, is all-important. Beware the 'mystery-shopper'. He/she is paid to report back to headquarters how attentive you were, how long it took before you offered your help.
Here, the Apple Sisters show how it's done.
I am the grit in the gears, the missing bolt, I am the poker of sticks into spokes. I like to know how things work, but sometimes when I take them apart and rebuild them, I have a few pieces left over. I am a man, so I tend to leave reading the instructions until after it goes wrong. And like all men I have a comprehensive mental map of the world and never need to ask directions. I never get lost, only sometimes I'm late, or end up in the wrong place entirely. It's what we do.
Hahahahaaaa! I'll service a customer anytime ....
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