Saturday, 7 August 2010

I Was Disconnected.

I lost my internet connection.
I tried all the usual stuff, you know, disconnect the cable modem, allow it to reboot, ditto the wireless router and the computer, nothing worked.

Eventually I dialled the number on my internet provider's bill, to hear the automated voice tell me there were no known service outages in my area. Then I dialled another number, hit the right buttons, listened to the recorded messages for a while, until i got a human. The human listened to my woes, advised me to power down the cable modem......
Eventually the human decided to transfer me to the tech helpline... So I got the lady in India whose speech was very difficult to understand. "I vant you to take off the power supply to the cable modem please...." Can I just bang my head against the wall instead?
She told me they could not get any fault to show on my line but said "theres something very strange". She would not expand upon that statement, just that an engineer would come out on Saturday morning between 08:00 and 12:00.
In the meantime I could clean my house, read "War and Peace", and learn esperanto, perhaps.
I'd have preferred immediately, because having no internet is like having no phone. Disconcerting.
I can remember the days when our phones were wired to the wall, in the hallway.
I'm addicted, I realise.
So the day after, I went out to have a look at the internet connection box on the front of the house.
The cover was off. the connection splitter block was disconnected, and the incoming cable from the street, from the interwebs.... was connected, directly... to a black cable headed upwards to my neighbour's flat.
I reconnected them all to the splitter block. My upstairs neighbour is an idiot, a fuckwit too. I rarely see him. I took my doorbell out because I was sick of his idiot friends and ex-girlfriends pushing on it, when ringing his, banging on the door, and throwing stuff at his windows didn't work.
Today the repairman came. I didn't tell him what I'd found, just that it had been bust open and disconnected. He looked at me, smiled and said... I hear what you're saying. We'll have a record of any connection other than your modem. Here's my number. Just call me if it happens again.

So I'm back again.

For a while.

1 comment:

Spam will be reported and swiftly deleted. I will put a curse upon you if you post spam links.